For many travel companies, When it comes to taking bookings, they still use the tried and tested telephone booking system instead of using online tour booking software. This often requires members of staff on hand to coordinate and organise bookings manually in real-time. Many tour operators will say that manual bookings that have worked for decades still will enable them to sell and manage tour bookings. It’s not, however, the best or easiest way to do it.
During the present times, it is evident to make the transition to cloud-based tools to stay ahead in this ever-changing time. If you are not sure about making the decision.
Here are some advantages of online Tour booking software for you to make an informed choice. They are:
Saves Time
When you look at an average travel agency, a lot of time is taken up handling phone calls from people looking to book, explaining options to customers and managing schedules. With a phone-based booking system, it requires a group of staff to constantly be available all the time. The strain on human resources which goes into handling it can be avoided by moving to an online booking platform. The online tour booking system is fully automated, which makes it easy for your customer to pick a date, time, pay and receive an email confirmation without any manual intervention. It can greatly benefit your business.
Maximizes Reservations
The telephone booking software depends on customers calling during office hours, which often makes it restricted to one caller at a time. With an online tour booking software, you are open for business 24 hours a day which makes it easy for customers to have the choice of booking at any time. There is no worrying about missing phone calls and losing customers to competitors. It doesn’t matter if you are asleep when a customer on the other side of the world wants to book and pay for a tour: your website’s booking system can handle it and update your calendar.
Save on commission by OTAs
With a tour booking system built on your website, it’s easier to cut out the middlemen. It helps you to Customer base and loyalty by selling products directly to the customer at the best price. Know who your customers are, and what is their booking trend. Run appropriate campaigns to keep them loyal to your brand.
Tour Booking Software with accounting module
With Booking Software, you can manage bookings, cancellations, accounting functions such as accounts payable, accounts receivable and reconciliation, as well as comprehensive reporting to help tour operators keep a track of their bookings, revenues and costs including reports on the performance of all their agents.
Faster Payments and Reduced No-Shows: Secure Finances, Maximize Revenue
An OBS encourages prepayment for booked packages, ensuring a secure and efficient financial flow. By offering convenient online payment options, you eliminate the hassle of collecting payments later. Additionally, the ease and transparency of online booking often lead to a decrease in last-minute cancellations, maximizing revenue and minimizing empty slots on tours or booked flights.
Enhanced Security and Data Protection: Build Trust with Robust Safeguards
At Systrix, data security is paramount. Our Tour booking software utilizes secure cloud-based storage to safeguard sensitive customer information and financial transactions. We adhere to the highest industry standards in data encryption and access control, ensuring your customers’ trust and fostering confidence in your services.
Increased Revenue Opportunities with Strategic Upselling
A Tour booking software presents a golden opportunity to upsell during the booking process strategically. By highlighting relevant add-ons like travel insurance, airport transfers, or sightseeing tours directly on the booking interface, you can encourage customers to enhance their travel experience and increase the average booking value, generating additional revenue streams.
Unmatched Customer Experience: Convenience and Control are Key
A user-friendly Travel booking software empowers customers to explore travel options, customize their itineraries, and complete bookings independently. Real-time availability, detailed package descriptions, secure payment options, and the ability to manage bookings online translate to a seamless and enjoyable customer experience.
Data-Driven Insights for Informed Decision Making: Empower Yourself with Knowledge
Systrix Tour booking software goes beyond simple booking functionality. We equip you with powerful reporting tools that provide valuable insights into booking trends, customer behavior, and travel package popularity.
Imagine this: You can gain a clear understanding of which destinations are trending the most, what type of travel experiences resonate best with your customer base, and even identify peak booking seasons. This data empowers you to make informed business decisions. You can optimize your travel package offerings to cater to current market demands, develop targeted marketing campaigns that resonate with specific demographics, and leverage valuable insights to maximize profitability.
Beyond the Basics: A Suite of Features to Elevate Your Travel Agency
Systrix understands that your needs go beyond basic booking functionality. We offer a comprehensive suite of additional features designed to empower your travel business:
- Customer Relationship Management (CRM): Build stronger relationships with your customers. Store and manage client information, booking history, and preferences. This enables you to personalize communication, tailor recommendations, and build long-term client loyalty.
- Inventory Management System: Maintain accurate inventory and eliminate overbooking. Systrix provides real-time updates on flight and accommodation availability, ensuring you can confidently manage client bookings and avoid costly mistakes.
- Marketing and Reporting Tools: Gain valuable insights and target your marketing effectively. Utilize Systrix’s analytics to understand customer behavior, track campaign performance, and make informed marketing decisions.
- Multi-Language Support: Cater to a global audience. Systrix offers optional multi-language support, allowing you to broaden your reach and attract international clientele.
- White-Labeling and Customization: Enhance your brand identity. Systrix provides the option to white-label the Tour booking software, seamlessly integrating it with your existing website and maintaining a consistent brand experience for your customers.
Tour Booking Software With Better Customers Experience
Tour booking software lets you provide a seamless reservations experience throughout the customer journey from exploring your tours to booking and purchasing to checking in. You will be able to capture more of the people looking to schedule an appointment or tour.
How do you choose the right Tour booking software?
The best online booking software can do much more than just take payments online. It can grow your business. It’s important to know your own business and needs when choosing the right online booking system. Systrix’s tour booking software provides everything you need to automate key tasks, create efficiencies, and drive more bookings and revenue. Try a